Frequently Asked Questions
Find answers to common questions about our apparel and services
How do I know which size to order?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your products officially licensed?
Yes, all merchandise sold at the Van Halen Store is 100% officially licensed and high-quality gear.
How should I care for my printed t-shirts?
To preserve the print, we recommend washing garments inside out in cold water and tumble drying on low heat or air drying.
Can I change my order after it has been placed?
Orders are processed quickly. Please contact our support team within 1 hour of purchase to request any modifications.
Do you restock items that are sold out?
Many of our items are limited edition. However, popular core styles are restocked periodically. Sign up for our newsletter for updates.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure checkout experience.